Refund Policy - Sovereign Play Equipment

Refund Policy

We shall only accept the return of any Goods of faulty manufacture within seven days of the date of delivery or within a reasonable time after discovery of the defect (but not more than one year after delivery) and such Goods shall be returned with written notification which must state the nature of the fault of each item and the invoice number in relation to the purchase of each item,

All transportation charges relating to the return of Goods will be borne by you unless otherwise agreed in writing, and the risk in the Goods shall remain with you until the Goods are received by us and any Goods so returned are despatched by you at your own risk,

You shall not be entitled to reject part only of the Goods delivered in accordance with these Conditions,

Any claims against us for Goods not credited or replaced will only be considered where you can provide proof of delivery to us,

We will at our discretion replace whenever possible Goods found to be of faulty manufacture after examination provided that the Goods have been returned in accordance with these Conditions, We will return goods after examination if they are found to have no fault or defect,